What can an agent do for you?

Good morning. Three things need you today.

• Reply to the Harbour Street quoteThey asked for an answer before noonReply
• Thursday's call clashes with the deliveryMove the call to 2 pm?Clash
• Invoice 1042 is nine days late$1,240 from Northwind FreightOverdue

Read your calendar, email and accounts

• SOSam OkaforCan you confirm Thursday?8:02
• PNPriya NairRevised rate for next quarter8:40
• HSHarbour StreetQuote approved, what happens next?8:55

12 replies drafted, waiting for you

• Last timeShe asked for a lower rate on the Sydney run
• BringThe revised quote, attached
• AskWhat volumes she expects next quarter

Pause Campaign B and move its budget to A?

Waiting for your yes

Two things changed since last week.

• Northwind raised its prices by 4%On their rate card, updated FridayNew
• A rival opened a second storeLocal news, WednesdayNew
• Everything else stayed the sameSix other sources checked

Three drafts are ready for you.

• A short post on this week's price changeFor Facebook and LinkedInPost
• A newsletter for your regular customers212 wordsEmail
• A quote for the Harbour Street jobBased on your last three quotesQuote

Waiting for your yes

Five issues open. Two need a decision.

• Two orders are waiting on stockDecide: reorder or substituteDecide
• The new starter still needs a loginAsked IT on TuesdayDecide

Waiting for your yes

Found it. The bug is in the date parser.

parse.ts
- const d = new Date(input)
+ const d = parseISO(input)
+ if (!isValid(d)) return null

Your tests cover this path. Nothing changed yet

Paying them stays with you